Тест по английскому на словарный запас по теме "Post office and telephones" №4

TELEPHONE ETIQUETTE. Put each of the following words or phrases into its correct place in the passage below.




1. Know the right number before making a . When in doubt, consult a , your personal number list, or the information .
2. Allow time to . Give the person you are calling enough time to his telephone.
A little patience may you a second call.
3. Speak distinctly and in a normal of voice. Your lips should be about an inch away from the .
4. Answer promptly. Try to answer your telephone on the first Otherwise the may hang up and you might miss an important message.
5. yourself when you answer the . Do not merely say "Hello". Give your name, your telephone , or the name of your firm.
6. Take messages for people who are not there. Write down the name and telephone number of the person calling. Place the where it can be seen.
7. gently. Slamming the down is discourteous. Be sure the receiver is always properly. Otherwise no calls can to you.